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Tasknory

Freelance Platform
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Legal & Privacy

Transparency and trust are our top priorities

Terms of Service Privacy Policy Cookies Policy GDPR Compliance

Terms of Service

Last Updated: January 8, 2026

Islamic Principle of Trust

These terms align with Shariah principles of ʿadl (justice), amanah (trust), and clarity (bayān) — eliminating uncertainty (gharar).

1. Acceptance of Terms

By using Tasknory, you agree to these terms which govern our halal freelancing platform built on Islamic principles of fairness and transparency.

2. Eligibility

  • Users must be 16 years or older
  • Accounts found to belong to users under 16 will be suspended upon verification
  • Users must provide truthful information during registration

3. Platform Rules & Halal Standards

Halal Policy: Anything clearly haram is strictly prohibited. Anything halal is welcome.

Users must not:

  • Post or request haram services (alcohol, gambling, adult content, interest-based services, etc.)
  • Engage in fraud, deception, or exploitation
  • Upload unlawful or unethical content
  • Misrepresent skills or qualifications
  • Harass or abuse other users
  • Violate intellectual property rights

4. Hiring & Payment Process

Payment Security System:

  1. Pre-Funding Requirement: Clients must fund their Tasknory account before hiring
  2. Sufficient Funds: Funds must be sufficient to complete the job
  3. Fee Structure: Tasknory charges fees only during withdrawal
  4. Escrow Protection: Funds are held to ensure fairness to both parties

This system aligns with Islamic principles of clarity (bayān) and no uncertainty (gharar) in financial transactions.

5. File Submissions

  • Only ZIP format is currently supported for job submissions
  • Maximum file size: 100MB per submission
  • Only work-related files should be submitted

6. Intellectual Property Rights

  • All completed work belongs solely to the client after successful completion and payment
  • Freelancers retain portfolio rights to display completed work (unless client opts out)
  • Tasknory does not use user work for promotion without explicit written permission

7. Dispute Resolution

Islamic Mediation Process:

If disputes arise, Tasknory follows these steps:

  1. Both parties may contact support with evidence
  2. Tasknory listens to both sides fairly and patiently
  3. Decisions are made based on justice, honesty, and Shariah principles
  4. Mediation focuses on reconciliation and fair resolution

8. Account Suspension & Termination

Tasknory reserves the right to:

  • Suspend or terminate accounts involved in fraud or policy violations
  • Remove inappropriate content immediately
  • Report illegal activities to authorities
  • Withhold funds in cases of clear fraud or violation

9. Limitation of Liability

Tasknory acts as a facilitator platform. We are not liable for:

  • Disputes outside platform processes
  • User misconduct beyond our reasonable control
  • Quality of work delivered by freelancers
  • Payment disputes when proper procedures aren't followed
  • Technical issues beyond our reasonable control

10. Changes to Terms

We may update these terms to reflect platform improvements or legal requirements. Users will be notified of significant changes through platform notifications.

11. Contact & Support

For Terms Inquiries: legal@tasknory.com

For Dispute Resolution: disputes@tasknory.com

For Halal Policy Questions: sharia@tasknory.com

Response Time: 24-48 hours for all inquiries

Built on Trust, Operating with Justice

Tasknory is committed to providing a halal, ethical platform where freelancers and clients can work together with mutual respect and fairness.

Privacy Policy

Last Updated: January 8, 2026

Tasknory Commitment: We value privacy, transparency, and trust, and we handle user data with responsibility and care in accordance with Islamic principles of amanah (trust).

Information We Collect

We collect the following information during registration and platform use:

Personal Information

  • Full name
  • Email address
  • Country
  • Phone number

Account Information

  • Account type (individual or business)
  • Business name (if applicable)
  • Skills (for freelancers)

Preferences & Security

  • Password (securely encrypted)
  • Preferred language
  • Communication style (tone)
  • Theme preference

Transaction Records

  • Transaction ID
  • Amount
  • Balance after transaction

Important: We do not permanently store government-issued ID documents. Any ID uploaded for verification is deleted immediately after verification.

How We Use Information

We use collected information strictly to:

  • Create and manage user accounts
  • Display user preferences (such as theme)
  • Facilitate hiring and freelancing activities
  • Maintain transaction history for transparency
  • Ensure platform security and fraud prevention
  • Communicate essential account-related messages

Our Promise: We do not sell, rent, or misuse user data.

Payments

All payments are processed securely through Flutterwave. Tasknory does not store sensitive payment card details. Only transaction references and balances are stored for record-keeping and user visibility.

Data Sharing

We do not share personal data with third parties except:

  • Flutterwave, solely for payment processing and validation
  • Legal authorities, if required by law
  • We improve our products and advertising by using Microsoft Clarity to see how you use our website. By using our site, you agree that we and Microsoft can collect and use this data. Our privacy statement has more details

Data Security

We protect user data using:

  • Secure authentication systems
  • Role-Level Security (RLS)
  • Secure webhooks for payment verification

Despite best efforts, no system is 100% secure. Users are encouraged to protect their login credentials.

User Rights

Users have the right to:

  • Request access to their data
  • Request correction or deletion of their data
  • Withdraw consent

Requests can be made by contacting support from the dashboard or via email.

Cookie Policy

Last Updated: January 8, 2026

Tasknory Cookie Policy: We use essential cookies only, respecting user privacy and avoiding unnecessary tracking.

What Are Cookies?

Cookies are small text files that are placed on your computer or mobile device when you visit our website. They help us provide essential functionality and security.

Types of Cookies We Use

Essential Cookies Required

  • Session Cookies: Maintain your login state securely
  • Security Cookies: Protect against CSRF attacks
  • Authentication Cookies: Remember your logged-in status
  • Preference Cookies: Store theme and basic settings

What We Don't Use

We do not use cookies for:

  • Advertising: No tracking for ads
  • Analytics: No third-party analytics tracking
  • Marketing: No behavioral profiling
  • Third-party tracking: No sharing with external platforms

Cookie Lifespan

  • Session Cookies: Expire when you close your browser
  • Authentication Cookies: Valid for 7 days maximum
  • Preference Cookies: Remain for 30 days

Managing Cookies

You can control cookies through:

Browser Settings

Most browsers allow you to:

  • Delete existing cookies
  • Block future cookies
  • Set cookie preferences

Platform Settings

Within Tasknory, you can:

  • Clear session data upon logout
  • Manage theme preferences
  • Control notification settings

Note: Disabling essential cookies may affect platform functionality, including:

  • Login sessions may not persist
  • Theme preferences may reset
  • Some features may not work properly

Cookie Questions? Contact us at: privacy@tasknory.com

We believe in minimal, essential data collection — in line with Islamic principles of modesty and respect for privacy.

GDPR Compliance

Last Updated: January 8, 2026

GDPR Compliance Statement: Tasknory complies with the General Data Protection Regulation (GDPR) for users within the European Union.

Your Rights Under GDPR

Right to Access

You can request a copy of all personal data we hold about you.

Response within 30 days

Right to Rectification

You can request correction of inaccurate personal data.

Updated within 14 days

Right to Erasure

You can request deletion of your personal data ("right to be forgotten").

Processed within 30 days

Right to Restriction

You can request temporary restriction of data processing.

Implemented immediately

Right to Data Portability

You can request your data in a structured, machine-readable format.

Provided in JSON/CSV format

Right to Object

You can object to certain types of data processing.

Review within 30 days

Legal Basis for Processing

We process data based on:

  • User consent - For marketing communications (opt-in)
  • Contractual necessity - To fulfill platform services
  • Legal obligations - For compliance with applicable laws

How to Exercise Your Rights

Users may exercise these rights by:

  • Contacting Tasknory support through the dashboard
  • Emailing: dpo@tasknory.com
  • Using the data request form in account settings

Response Time: All requests are acknowledged within 48 hours and processed within 30 days as required by GDPR.

Data Protection Principles

We follow these core principles:

  • Lawfulness, Fairness & Transparency: Clear about how we use your data
  • Purpose Limitation: Data collected for specific purposes only
  • Data Minimization: Only collect necessary data
  • Accuracy: Keep data accurate and up-to-date
  • Storage Limitation: Retain data only as long as needed
  • Integrity & Confidentiality: Implement robust security measures
  • Accountability: Document all data processing activities

EU Representative (GDPR Article 27)

Tasknory is in the process of appointing an EU Representative as required by GDPR Article 27.

Until formal appointment is complete, you may contact us directly for GDPR-related matters:

  • GDPR Contact: gdpr@tasknory.com
  • Data Protection Officer: dpo@tasknory.com
  • Response Time: Within 48 hours

We are committed to full GDPR compliance and are actively working to appoint our EU representative.

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