Milestone-based escrow, a rematch policy, and human support. Here's exactly what happens at each stage — and what the limits are.
Your funds are held in your Tasknory wallet until you approve the work. The freelancer only gets paid when you say so.
You deposit the project budget into your Tasknory wallet via Flutterwave before work begins.
When you hire, the budget is locked in escrow. You can't withdraw it. The freelancer can't touch it either.
Freelancer submits work per milestone. You review and either approve or request revisions.
Upon your approval, funds release to the freelancer automatically. No delays, no manual admin step.
If work fails approval, we manually rematch you with a new specialist. Original escrow transfers.
Specific policies, not vague promises. Here's what you can hold us to.
Funds are never released in lump sums. Each milestone is funded, delivered, reviewed, and paid independently. For single-payment jobs, the full amount stays locked until final approval.
If the first matched specialist doesn't deliver work that meets the brief, we manually rematch you with a new specialist. No additional commission. The original escrow funds transfer to the new match.
Have an issue? Email us at hello@tasknory.com or use the contact form in your dashboard. A real person responds to every message. We don't use chatbots for support tickets.
Right now, disputes are handled by our human support team on a case-by-case basis. A structured dispute resolution system is being built. For now, contact us and we'll handle it personally.
Radical honesty about where we stand. Data reflects current pricing as of 2025.
| Feature | Tasknory | Upwork | Fiverr |
|---|---|---|---|
| Client Fees | $0 | ~5% payment processing + 5% marketplace fee | 5.5% service fee + $2-5 per order |
| Freelancer Commission | 10% on withdrawal only | 10% flat on all earnings | 20% flat on all earnings |
| Escrow System | Milestone-based | Fixed-price escrow | Order-based |
| Free Rematch on Fail | Yes, manual | No | No |
| Dispute Resolution | Human support (full system coming) | Formal dispute process | Resolution Center |
| ID Verification Required | Yes, 100% | Optional | Optional |
| Skill Testing | Paid trial task (gradual rollout) | Basic skill tests | None required |
| African Talent Focus | Yes, our mission | Global, not focused | Global, not focused |
| Hidden Fees | None. Transparent. | Connects, processing fees | Service, processing fees |
| Connects / Proposals | Free to apply | Must buy Connects (~$0.15 each) | Free to apply |
Book a free 30-minute call with our team. We operate on WAT (West Africa Time). We'll help you figure out what you actually need, scope the project, and then post the job and match specialists on your behalf if you decide to move forward.
Not sure if AI is right for your problem? We'll give you an honest assessment.
We scope your project live, then handle posting and matching for you.
No charge. No obligation to hire. Just clarity.
Calls confirmed within 24 hours. All times in WAT (UTC+1).
We're happy to walk you through exactly how your project and funds are protected. No sales pitch — just specific answers.